An Update from Sourcing Alliance’s Supplier Partners During the COVID-19 Pandemic

As the business disruption brought on by the COVID-19 pandemic continues to evolve, the following updates and resources have been provided by Sourcing Alliance’s supplier partners:

Health Action Council

Employer Guidance on Viruses & Bacterial Infections Including Coronavirus (Covid-19)

Based on what is currently known about the coronavirus disease 2019 (COVID-19), Health Action Council has developed interim guidance to i) help prevent workplace exposures in non-healthcare settings, and ii) provide planning considerations for community spread of COVID-19. This interim guidance will continue to be updated as additional information becomes available.

View Interim Guidance for Businesses and Employers

Health Action Council has also made a number of additional resources regarding COVID-19 available on its website which may be found here.

Office Depot

All purchases placed through your Office Depot account at will continue to be filled at the pricing you receive through your Sourcing Alliance membership. Any back-ordered items will be shipped as soon as they become available, unless the order is older than 45 days at which time Office Depot will send you an update regarding your order.

Curbside Pickup

If you prefer to pick up your items from an Office Depot or OfficeMax retail store, Office Depot is currently offering curbside pickup. You may learn more about the curbside pickup option here.

Available Disinfecting Products

While inventory levels change every day, the following disinfecting products were available from Betco through Office Depot as of March 24, 2020.

View Available Disinfecting Products

At Home Office Furniture Bundles

As thousands of workers transition to working from home, Office Depot has provided a series of at home office furniture bundles which may be viewed in the link below.

View Home Office Furniture Bundles


Gardiner’s operations are fully functional, and its offices remain open, while many of its Associates are working remotely. For the duration of the State’s Stay at Home order, Gardiner will not be hosting client or supplier meetings or visits in its offices but have videoconferencing capability and encourage you to work with your Gardiner contact to make alternative arrangements.

In-person training sessions have been suspended, but where possible Gardiner is conducting virtual training to meet Client needs.

To view Gardiner’s full update, please click here.

No Contact Parts & Supplies Pick-up Information

Gardiner is open for business throughout Northern Ohio and both the Solon and Toledo locations are fully stocked and supported for pick up. To maintain the safety of your teams as well as Gardiner’s associates, Gardiner has modified its counter procedures and has employed a “No Contact Pickup Zone” for Will Call. Gardiner will also drop ship orders to your facility or job site.

When picking up your orders:

Solon: Call (440) 394-4000 when you arrive. Gardiner will either bring your order out or direct you to Pick Up Dock #5 in the rear lot.

Toledo: Call (419) 794-3400 when you arrive.

Please note that Gardiner will maintain this pick-up process until the State of Ohio’s Stay at Home order is lifted.


COVID-19 has not impacted ComDoc/Xerox’s equipment, parts and supplies availability. Xerox have started to activate mitigation strategies as appropriate, including but not limited to premium airfreight, alternate sourcing, asset recovery and reverse logistics.

Xerox will continue to provide support and service within impacted areas as national and local governments allow. Most technicians dispatch from their homes and are not dependent on local office and warehouse locations. If local operations are impacted, Xerox will reach out to you.

Xerox understands that during this time, you may not want visitors at your workplace, and encourages you to use its remote support options. Customers can text or video chat with a live Digital Support Expert by visiting or downloading Xerox Support Engage, a new mobile app now available in select regions.

Please view Xerox’s full response to COVID-19 for more information.

Tips for Working Remotely

Working from home can be a difficult adjustment. ComDoc/Xerox has provided a few simple ways to stay productive and feel more “normal” in this unprecedented situation.

View Tips for Working Remotely

World Kinect Energy

World Kinect Energy continues to feel confident in its ability to manage its global supply and logistics chains. The environment continues to change almost hourly and Kinect is adjusting its operating elements to meet these challenges through its robust global operations teams.

Kinect has also built contingency plans to address any logistics or delivery challenges that may arise. In short, Kinect is committed to building the right solution at the right time with the right safeguards for each customer it serves. Kinect is also working these challenges with individual customers who become impacted by any issues on a real time basis.

View World Kinect Energy’s Full Update


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